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#222542 - 06/01/2003 11:53 No audio other than soft clicking
dennisgg
stranger

Registered: 06/01/2003
Posts: 2
Loc: MA, USA
Hi,


I have just received a new Rio Receiver from tigerdirect.com and there is no audio output (either from the built-in speaker outputs or the RCA connection).

I have a Dell with Windows XP, HP cable modem router/switch/WAP. I connected it, it configured the IP, found my PC (and the Audio Receiver software sees the receiver), the MP3's are listing OK on the receiver, but when I play there is no output other than a very soft clicking/popping that is constant. My PC shows that armgr.exe is running as a process, the AR icon on the taskbar is blue and says 1 unit. It seems like everything is functioning, but no music. Is it compatible with XP? Is there something that XP is blocking (I stopped the XP integrated internet firewall service)? Or is it just a bad unit?




thanks in advance!


Dennis

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#222543 - 06/01/2003 13:01 Re: No audio other than soft clicking [Re: dennisgg]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31563
Loc: Seattle, WA
Sounds like the network/MP3 part of it is working correctly, and that the trouble is somewhere in the audio output stages.

If there were problems with XP or the server, you wouldn't even be able to browse and select MP3s, so the problem is unlikely to be with the server.

Is the volume turned up? (Sorry had to ask that. )

Can you describe in more detail how you're connecting the player to your speakers? Also, I don't remember whether this model has a headphone jack. Can you hear anything on the headphones?
_________________________
Tony Fabris

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#222544 - 06/01/2003 21:45 Re: No audio other than soft clicking [Re: tfabris]
dennisgg
stranger

Registered: 06/01/2003
Posts: 2
Loc: MA, USA
Well, I have it working now. I had on my PC internet firewall turned on
(Windows XP feature) and I had stopped the service, but I had to have it off
before the Rio Receiver found the PC (it did find it and was communicating,
but it wasn't outputing). Once I turned off the service first and rest the
Rio, it is working fine now. Pretty good unit and will solve my want of
playing MP3's on my home system without having to burn CD's.





Thank you,




Dennis

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#222545 - 06/01/2003 22:09 Re: No audio other than soft clicking [Re: dennisgg]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31563
Loc: Seattle, WA
Wow, I can't believe I was SO wrong about that!

_________________________
Tony Fabris

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#222546 - 07/01/2003 08:29 Re: No audio other than soft clicking [Re: tfabris]
robricc
carpal tunnel

Registered: 30/10/2000
Posts: 4931
Loc: New Jersey, USA
Wow, I can't believe I was SO wrong about that!

Getting a little cocky there, huh Mr. Fabris?
_________________________
-Rob Riccardelli
80GB 16MB MK2 090000736

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