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#257804 - 07/06/2005 00:57 Dead Carbon
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2287
Loc: Berkeley, California
My sister's carbon seems to have died, and I'm wondering if there's anything I can do. It doesn't turn on with the power switch, and it doesn't charge with the cable plugged into a computer or the ac adapter. Nothing on the screen, no noises or anything. I've put a needle down the reset switch, but that doesn't seem to have any effect either.

Any ideas what I should do next?

Matthew

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#257805 - 07/06/2005 16:08 Re: Dead Carbon [Re: matthew_k]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 30578
Loc: Seattle, WA
Sounds like a hardware fault of some kind, so there's probably nothing you personally can do other than call them up for a repair or exchange.
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Tony Fabris

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#257806 - 07/06/2005 16:59 Re: Dead Carbon [Re: tfabris]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2287
Loc: Berkeley, California
Well, it's definitly out of waranty, so I suppose the next step is attempting to salvage the microdrive. I guess I've become more of a believer in extended waranties for portable mp3 players.

Matthew

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#257807 - 07/06/2005 23:24 Re: Dead Carbon [Re: matthew_k]
Ezekiel
pooh-bah

Registered: 25/08/2000
Posts: 2413
Loc: NH USA
At least the ones with spindles, I agree. I'm on my 2nd Carbon. I got the extended BestBuy warranty on the replacement too.

-Zeke
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WWFSMD?

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