Posted by: gbeer
I had to return my Kindle 1 - 08/05/2009 22:29
Defective display
Amazon was great about replacing it. Then they were good about replacing the replacement, when couldn't get a good cellular connection. The newest replacement is all good.
The really over the top thing was when they sent me a $359 Gift Cert as a refund
Of course, it was a mistake. They were happy to cancel it.
I did get the impression of the "left hand not knowing..."
Amazon was great about replacing it. Then they were good about replacing the replacement, when couldn't get a good cellular connection. The newest replacement is all good.
The really over the top thing was when they sent me a $359 Gift Cert as a refund
Of course, it was a mistake. They were happy to cancel it.
I did get the impression of the "left hand not knowing..."