PROBLEM!!!!!

Posted by: frodo_lives

PROBLEM!!!!! - 07/02/2003 11:49

when power is applied to my empeg(60gb), all it does on initiation, it goes between "loading playlists" and "loading music databases". i already tried replacing th hard drive cables, i reloaded the empeg software, and yet it still does the same thing! i am thoroughly annoyed. please help
Posted by: tman

Re: PROBLEM!!!!! - 07/02/2003 11:57

Plug it into your PC with the serial cable and start up hyperterm/your_favourite_comms_package and give us the log. It'll say a bit more if there is a problem.

- Trevor
Posted by: frodo_lives

Re: PROBLEM!!!!! - 07/02/2003 12:05

i don't understand what you want me to do. what is "start up hyperterm/your_favourite_comms_package". my empeg doesn't start at all. doesn't load the files or anything. just goes back and forth between those messages
Posted by: pgrzelak

Re: PROBLEM!!!!! - 07/02/2003 12:14

Greetings!

He is asking that you try to get some additional troubleshooting information. You can do so by following the instructions here.

I am guessing the problem might be this or might be related to this.
Posted by: frodo_lives

Re: PROBLEM!!!!! - 07/02/2003 12:31

ok, i got it going. so what should i look for, and how can it be fixed?
Posted by: frodo_lives

Re: PROBLEM!!!!! - 07/02/2003 12:43

hey,
i got it! cool, thanks alot
Posted by: pgrzelak

Re: PROBLEM!!!!! - 07/02/2003 12:46

Basically, we were looking for you to post the boot log for troubleshooting help. But, from the sound of it, you are working again. Correct?
Posted by: frodo_lives

Re: PROBLEM!!!!! - 07/02/2003 13:21

ya, iam working again. just don't know which was the bad file so that i can delete it.