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#176312 - 21/08/2003 21:23 90 Day warranty???
jnmunsey
member

Registered: 10/01/2002
Posts: 139
Loc: Houston, TX, USA
Ok, I don't know the warranty length on other players but 90 days to me is far too short for such an expensive product.

1 year is my minimum for something like this..

What do you guys think?


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#176313 - 21/08/2003 21:34 Re: 90 Day warranty??? [Re: jnmunsey]
msaeger
carpal tunnel

Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
I think 90 days is pretty standard and usually manufacture warranty's are mostly useless anyway.
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Matt

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#176314 - 21/08/2003 22:14 Re: 90 Day warranty??? [Re: msaeger]
loren
carpal tunnel

Registered: 23/08/2000
Posts: 3826
Loc: SLC, UT, USA
It may be a standard, but that just sucks. Especially for a reasonably expensive, relatively delicate product like the Karma. 3 MONTHS is no time at all. isn't the hard drive itself warrantied for longer than that?!
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|| loren ||

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#176315 - 21/08/2003 23:20 Re: 90 Day warranty??? [Re: jnmunsey]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31366
Loc: Seattle, WA
"Would you like to purchase an extended warranty with your product today? It extends the manufacturer's warranty by a full three years..."
_________________________
Tony Fabris

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#176316 - 21/08/2003 23:49 Re: 90 Day warranty??? [Re: tfabris]
RobotCaleb
pooh-bah

Registered: 15/01/2002
Posts: 1866
Loc: Austin
only 20 bucks for my new monitor

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#176317 - 22/08/2003 02:23 Re: 90 Day warranty??? [Re: jnmunsey]
Phil.
pooh-bah

Registered: 14/01/2002
Posts: 2485
This is why the UK is great (for once!). 1 year guarantee as standard. If it breaks you take it back to the shop where you got it. Its soon to be extended to 2 years. Now i think about it, my gameboy is 3 years.

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#176318 - 22/08/2003 06:41 Re: 90 Day warranty??? [Re: jnmunsey]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
1 year is my minimum for something like this..
I agree. I'm going to stay away from the Karma for a while until the price comes down to a level that I'd be comfortable risking on only a 90 day warranty. It'll also give them time to work out the inevitable bugs in the first few batches.
_________________________
- Tony C
my empeg stuff

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#176319 - 22/08/2003 07:49 Re: 90 Day warranty??? [Re: tonyc]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
_________________________
Mk2a 60GB Blue. Serial 030102962 sig.mp3: File Format not Valid.

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#176320 - 22/08/2003 08:32 Re: 90 Day warranty??? [Re: loren]
eliceo
enthusiast

Registered: 18/02/2002
Posts: 335
does anyone know which US retailer offers the best/hassle free/ no questions asked extended warranty ?

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#176321 - 22/08/2003 08:36 Re: 90 Day warranty??? [Re: eliceo]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
Never dealt with extended warranties at retailers, but I do try to buy all of my electronics with my American Express Blue card, which doubles the manufacturer's warranty up to 1 additional year. Of course I would prefer that the original warranty was 1 year as well, to get a full 2 years of protection.

I'd be willing to bet that D&M's other products (home theater receivers, etc.) have at least 1yr warranties in the U.S. If that's the case, I wonder why they're only offering 90 days on this particular product...
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- Tony C
my empeg stuff

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#176322 - 22/08/2003 09:01 Re: 90 Day warranty??? [Re: tonyc]
jarredduq
journeyman

Registered: 27/09/2000
Posts: 89
Loc: California, USA
I have a Denon Receiver and it came with a two year warranty.

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#176323 - 22/08/2003 09:28 Re: 90 Day warranty??? [Re: tonyc]
robricc
carpal tunnel

Registered: 30/10/2000
Posts: 4919
Loc: Orange County, NY USA
Tommy: "Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting."
Ted: "I'm listening."
Tommy: "Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside."
Ted: "Yeah, makes a man feel good."
Tommy: "Course it does. Ya think if you leave that box under your pillow at night, the Guarentee Fairy might come by and leave a quarter."
Ted: "What's your point?"
Tommy: "The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Build model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times."
Ted: "But why do they put a guarantee on the box then?"
Tommy: "Because they know all they solda ya was a guaranteed piece of shit. That's all it is. Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for right now, for your sake, for your daughter's sake, ya might wanna think about buying a quality item from me."
Ted: "Hmm. Okay, I'll buy from you."
Tommy: "Well I...What?!"
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-Rob Riccardelli
80GB 16MB MK2 090000736

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#176324 - 22/08/2003 13:08 Re: 90 Day warranty??? [Re: tonyc]
DLF
addict

Registered: 24/07/2003
Posts: 500
Loc: Colorado, N.A.
I plan to do the same thing with my blue card. Is there some paperwork you have to file to extend the warranty, or only if you want to file a claim on it after it kicks in? Do you know?
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-- DLF

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#176325 - 22/08/2003 13:11 Re: 90 Day warranty??? [Re: DLF]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
Apparently, it's "automatic."

http://www10.americanexpress.com/sif/cda/page/0,1641,8235,00.asp?link=benefits

Never had to file a claim though.
_________________________
- Tony C
my empeg stuff

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#176326 - 22/08/2003 19:06 Re: 90 Day warranty??? [Re: tonyc]
mcomb
pooh-bah

Registered: 31/08/1999
Posts: 1649
Loc: San Carlos, CA
Apparently, it's "automatic."

Should be. BTW you get the same double warranty with most (all?) Platinum Visa and Mastercards. A friend of mine just had her iBook die a month out of original warranty and was very happy when I told her that.

-Mike
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EmpMenuX - ext3 filesystem - Empeg iTunes integration

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