Contact for Empeg US?

Posted by: NasalGoat

Contact for Empeg US? - 23/11/1999 22:32

I tried emailing [email protected] with no luck.

My Empeg is in for service and I haven't heard squat in over a week. I need to contact them to find out what the hell is going on, but I have no phone number and no email.

Any help from the other side of the pond?

Posted by: TommyE

Re: Contact for Empeg US? - 24/11/1999 01:33

What failed. Your harddrive??? Just courious to know!

TommyE

Posted by: rob

Re: Contact for Empeg US? - 24/11/1999 01:41

How did you get in touch with them in the first place if you have no contact details??

We include a service contact sheet with every player, which includes address, email and telephone details (1-800 toll free for the US).

I did get your email to info which I forwarded straight to US Support, asking them to contact you. When I get to work I'll dig out the toll free number and send you that.

If your player has a problem with it's main board then there will be a slight delay, as they are currently coming back to the UK for repair.

Rob


Rob


Posted by: NasalGoat

Re: Contact for Empeg US? - 24/11/1999 08:35

No, the screen failed on me.

As for why I don't have contact info, I don't have a copy of the email they sent me, and I can't find the manual. I know, I'm disorganized. :)

Anyway, thanks.


Posted by: rob

US Service & Support Details - 24/11/1999 10:30

Tel: 1-800-769-9591 (Toll Free)
Email: [email protected]

Note that this office can only provide after sales service for clients in the US, Canada and Mexico.