Shipping Update

Posted by: rob

Shipping Update - 22/07/1999 09:08

I realise that many of you are keen to see that some progress is being made, so here's an update.

So far 400 clients have been contacted and invited to place an order. We are about to contact a further 100 clients for the same purpose. These clients should receive their players at the end of this month, or at least very close to it, depending where they are in the queue and on how smoothly our office move goes.

It is possible that additional players will be available from the first batch, but we won't know until all of the first 500 clients have expressed their purchasing intentions (or lack thereof).

The second batch will be of much greater volume. An ETA on this will be included in the next news bulletin.

Regards

Rob


Posted by: dmoore

Re: Shipping Update - 04/08/1999 14:49

Has anyone been contacted or made an actual purchase?

-David

Posted by: eoghain

Re: Shipping Update - 04/08/1999 15:28

I have been contacted and made an order. But I have yet to be told that my unit has shipped.

I was number 451.

Eoghain
Posted by: Jazzwire

Re: Shipping Update - 05/08/1999 01:19

Ditto...
Went to the secure site and ordered, just waiting for shipping...

It's still close to the end of last month, so I'm still hopeful. =)
Jazz

Posted by: eoghain

Re: Shipping Update - 05/08/1999 10:50

I just got the following from Empeg. Looks like the office move was causing the delay.

SHIPPING UPDATE issued 05 August 1999

Your Order Number: 00451001

First of all I would like to apologise for the lack of customer
contact or response over the previous few days. We have now moved to
our new offices in Cambridge UK, and finally have our systems back
online.

Outstanding orders are expected to ship on Monday 9th August subject
to receipt of payment or special instruction.

Delivery can take from 1 to 5 days depending where in the world you
are. You will be issued a FedEx or TNT tracking number so you will
be able to track your own consignment via the web if you wish to do
so.

As you are aware the software is in Beta (release 5) and lacks a few
features. Most notably, the tuner is currently a minimal
implementation and play list selection is a little simplistic. It is
anticipated that (non Beta) version 1 will be released in September
at which time you will be sent a new CD, but in the meantime you will
be able to download regular updates from our web site.

You will be sent another email after your order has been dispatched.
Thankyou for your support and custom!




Eoghain