Posted by: thrasher
warranty - 14/03/2002 22:48
Does sonic blue pay for shiping cost to fix unit when it is under warranty
warranty
Posted by: loren
Re: warranty - 14/03/2002 23:07
Yep.
Posted by: thrasher
Re: warranty - 15/03/2002 08:36
the reason why im asking is fed ex keeps sending me the bill for shiping it.It had a bad display.Dave sent me a prepaid shiping number i used when i shiped it.Maybe sonic blue is not paying its fed ex bill.
Posted by: rob
Re: warranty - 15/03/2002 09:29
Yes we have paid our FedEx bill.
It's more likely you're getting billed for duty (in error - because there is no duty payable on car players in the US). Simply contact support!
Rob
It's more likely you're getting billed for duty (in error - because there is no duty payable on car players in the US). Simply contact support!
Rob
Posted by: thrasher
Re: warranty - 15/03/2002 16:35
you are right I guess it was my fault.I didnt fill out the shipping forms correctly.Im gonna see if dave can send me the shiping number agian so i can give it to Fedex.I cant believe how fast sonicblue gets there units shipped. I just orderd another rio car and it was at my door in four days,great service.