Posted by: Cybjorg
Getting Cali to show up in previously installed Rio MM software - 19/07/2004 17:05
I installed the Rio Music Match software when I got my Karma and it's been working great (I have the most recent version). Because I already had the software installed, I didn't bother to install the Rio MM software that came with my Cali. The problem is that my Cali won't show up in the player list while running the software. The disc says "Rio Music Manager Software for Cali and Chiba", but I just assumed that it was the same software that shipped with my Karma. Am I wrong? And if not, how can I get the Cali to show up in the software (up 'til this point, I've just been transferring the music via Windows Explorer).
Posted by: Cybjorg
Re: Getting Cali to show up in previously installed Rio MM software - 19/07/2004 18:16
Actually, Windows Explorer recognizes the Cali as a hard drive, very similar to how it recognizes digital cameras, various memory cards, and key drives. I just copy the music over.
Posted by: Cybjorg
Re: Getting Cali to show up in previously installed Rio MM software - 19/07/2004 19:12
It is showing up as Mass Storage. Windows assigns it a drive letter and the player contains a folder labeled "music". I just usually drop my tunes into that folder and they play fine.
EDIT: On a whim, I removed the optional SD memory card from the player to see how Windows would react, but I ended up with the same results.
Posted by: adavidw
Re: Getting Cali to show up in previously installed Rio MM software - 19/07/2004 19:19
Roger,
There have been some reports on some forums that people are finding new versions of Cali and Chiba that do actually support MSC. They have a newer firmware version (2.43), and newer hardware than the old Cali/Chiba. They also ship with a newer version of RMM to support MSC.
Posted by: adavidw
Re: Getting Cali to show up in previously installed Rio MM software - 19/07/2004 19:23
Okay, just to double check a few things:
What firmware version is on your player? What color is your RioStick? If the answers to those questions are 2.43 and black respectively, than you have a new version of the Cali that supports MSC. The version of RMM that came on the CD with your Cali (should be 2.85) is newer than what you have for your Karma, and is required to use your Cali with RMM. The Karma will work fine with the new version, however, as long as you don't uninstall the old version first. Just install the new version on top of the old version, and the Karma drivers will stay installed and work just fine with the new RMM.
Posted by: Cybjorg
Re: Getting Cali to show up in previously installed Rio MM software - 19/07/2004 19:34
2.43 and black. But the software version is 2.61, not 2.85. I'll have to look into downloading 2.85 tomorrow to see if it fixes things. Thanks.
Posted by: Cybjorg
Re: Getting Cali to show up in previously installed Rio MM software - 20/07/2004 12:26
Actually, 2.61 is the version on my CD, same as on the Rio website.
Posted by: rob
Re: Getting Cali to show up in previously installed Rio MM software - 20/07/2004 13:16
Could you let me know the part number of your CD please?
Thanks
Rob
Posted by: Cybjorg
Re: Getting Cali to show up in previously installed Rio MM software - 20/07/2004 15:26
CD: 75530310-001. Is that what you are looking for?
Posted by: rob
Re: Getting Cali to show up in previously installed Rio MM software - 24/07/2004 13:22
Thanks, we're investigating. In the mean customer care should be able to provide you with the correct software, or send me an email.
Rob
[email protected]