Lost USB connectivity

Hello all,

A week ago, I installed the USB support on a Win 98 box and downloaded some songs. Then, I went on vacation and when I came back, I cannot get emplode to recognize the empeg.
It does work through the serial port.

This is on 0.96 RC1 and a developer's kernel.

Now, at home, I use Ethernet and at work I use (or at least want to) USB. Will this confuse things? I don't know what else might be wrong...

Thanks,

Mark

Using different interfaces (serial, USB, ethernet) to the empeg won't cause a problem (as long as you don't try to use them at the same time).

While on the subject, you ought to upgrade to v1. It doesn't have any USB fixes in it, per se, but there's a heap of other good stuff in it.

emplode can be a bit finicky. Did you hit refresh a couple of times? Does the empeg-car appear in Device Manager?

Failing that, reinstalling the empeg USB driver can help.


Roger - not necessarily speaking for empeg

> While on the subject, you ought to upgrade to v1.
I did.

> emplode can be a bit finicky. Did you hit refresh a
> couple of times?
Yes.
> Does the empeg-car appear in Device Manager?
I take it you mean under Universal serial bus controller?
If so, then no. There is only an Intel 82371AB/EB PCI to USB Universal Host controller and a USB Root Hub under it.

> Failing that, reinstalling the empeg USB driver can help.
How? I ran the emplode setup program.

I ran the tests at boot time and USB passed:
0500 usb detect
0510 usb rev 1012
05f0 usb ok
...
00f0 tests complete

It hung after testing everything. Is that normal?

In the normal boot log, it says:

empeg usb initialised, PDIUSBD12 id 1012

Mark

> Does the empeg-car appear in Device Manager?

I take it you mean under Universal serial bus controller?
If so, then no. There is only an Intel 82371AB/EB PCI to USB Universal Host controller and a USB Root Hub under it.

Ah, then this is a problem with the USB driver on the unit, or on the PC. At this point, I'll have to bow to Mike's superiour knowledge.

> Failing that, reinstalling the empeg USB driver can help.

How? I ran the emplode setup program.

Yes. That's the simplest way to reinstall the USB driver. You may want to try uninstalling it first, then reinstalling it.




Roger - not necessarily speaking for empeg

Whew, it works now.
Sorry to raise the alarm...

Whew, it works now.

What exactly got it working? A de-install and re-install of Emplode?

Sorry to raise the alarm...

Don't be sorry- this is important information. For instance, if simply re-installing Emplode didn't fix the problem, then perhaps Empeg should look at modifying the InstallShield script so that the USB driver is force-replaced on every installation?

___________
Tony Fabris