Cant Install firmware

I have a mk2a and everytime I try to install the firmware I get the Error "Couldnt find pump" occured during stage 0x20 .

If i connect it to hypterminal I just get this message looping over and over

If there is anyone present who wants to upgrade th
e flash, let them speak now,
or forever hold their peace...If there is anyone present who wants to upgrade th
e flash, let them speak now,
or forever hold their peace...

I purchased a new hard drive cable thinking that may be the problem. I am using the 10GB drive that came with the player, and also tried a 30GB drive . When power is applied to the player neither of the drives spin up, not sure if they are supposed to.

The light on the front blinks on/off , the blue light and there is a red light inside the player that stays lit.

Hmm, i used the custom mark builder and that worked. I think the stock one is corrupted.

I think you are the third or fourth person to report this.

Who's in charge of the empeg.com web site these days?

Oh...right....the fifth. Failed for me a month or so ago too.

Mike (mac) seems to be the guy these days. Try PM'ing him.

Done. Also suggested that they make Mark's builder the official one.

Mike is not going to be around for a few days so don't expect his usual rapid fix.