I am trying to use my empeg for the first time, and it doesn't seem to be working. It turns on and everything, but I cannot get to the main screen of emplode, and it will not let me upgrade the software. I am using the serial port on the correct com for the upgrade, and the usb otherwise. I do not think my computer is finding the empeg. When I try to upgrade the empeg to version 1.0 it says "empeg not found stage 0x10" Can anyone please help???!!!??!?!??!??