That's interesting. I'll have to check the model tomorrow at the office. I believe it's being serviced by Commonwealth something. I guess they're the ones who've leased it to us.

According to my father, we don't actually lease the Sharp, and it really isn't as bad. It's eight years old and it was given to us when our lease ran out, so now it's now really having any more problems than you'd expect.

The Ricoh, I'm sorry to say, was a bust for the organization. Apparently we've had two machines in 4 or 5 years, and they've always given us more problems than the Sharp, it's just that with the Sharp's age it's catching up.

Anyway, I'll let you know what model it is tomorrow...