Yes, we'll send the replacement first - we don't want players left in pieces for days on end, it's not dignified! It's then your responsibility to get the old handle back to us - if we don't get it, you get billed for the replacement (probably around $20). Sound reasonable?

We do, however, have to make the decision on whether this is really a user fittable part. It's a bit more involved than fitting a display panel - the screws, for example, are thread cutting and MUST be driven in straight otherwise the handle will be spoiled. Fitting the springs can be a little fiddly as well.

Rob