This is also true. It’s nice when companies solve problems with their products in a timely fashion.
But, this isn't a perfect world. I am pretty sure Best Buy on the other hand will be around in 3 years, and will have no problems fixing any problems I have with the unit.
Heck, I could even drive over and crush my karma when/if the karma2 gets released, and get a free upgrade to the next hardware
I highly recommend the extended warranties, even if it comes down to going and purchasing a brand new one from best buy, and retuning your broken karma at bestbuy so you don't loose too much money.