Finally, some satisfaction!

I noticed today that their website was updated with specials and everything. Still no real contact info though. I then noticed their live chat link. Click it, enter name and address and click chat. Nothing. Hmmm... maybe it doesn't work with FireFox. Try IE. Get further, start chatting but they stop chatting after 2 responses. So I think to myself, "It figures!" Try again, start chatting, they pull up my file, change my contact information and inform me of my next billing date, they fix two typos I told them about on ther site and inform me that they had growing pains in the past. They continue to inform me that support will now respond within 24 hours. Great!

Now I hope everything works out for me when it comes time to renew in a few weeks!

Thanks for the webhost suggestions guys!

Rene