Quote:
...double quote marks...


Yeah, well they'll have been written using MS Word, and it'll have used "smart quotes". These are outside the normal 0-127 character set, and unless the webserver tells the browser which character set to use, it'll render them wrongly.

Now, IE gets around this problem by using some "heuristics" to spot whether a page is Latin1 or UTF8 or whatever, but I think that Firefox actually trusts what the web server is telling it.

Or something like that. I'm sure Peter will jump in and correct me.
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-- roger