I wonder if average user would like it if they just use it as Microsoft tells them. This also assumes that they don't have the high expectations or the detailed knowledge which we do. I agree that music management software is lame (though "the right one" would be nice), but if a user sticks to it, maybe it will be trouble free.

The obvious theory is: People have trouble with the simple stuff if they've already mastered the complicated stuff.

But whatever, it's from Microsoft. I'm surprised it hasn't bombed simply because of that.