I updated the firmware via serial cable. I used bigdisk build as recommended in the FAQ. After flashing it reboots and displays "drives already built" message.

I used these commands, I could not execute the last command "ROM" it says command not found -
http://empegbbs.com/ubbthreads.php/topics/308693/help_needed_drives_already_bui

With this method -
http://empegbbs.com/ubbthreads.php/topics/6527?PHPSESSID=9e1837a0702867f299fc52f4312ac889

This was supposed to reformat my drive so that the new firmware could rebuild it and make it usable. This did not work. I still got "drives already built" message after it was rebuilt successfully.

I ended up just installing the v3 alpha 10 firmware from empeg web site, then installing the hijack kernel through linux (I could not get the windows kernel utility to work).

Everything is working now and I am syncing Soundgarden albums as I am typing this.