When I was paying for their rental modems, I never had a problem which required modem replacement.

When I got sick of their 10.00/mo rental fee, and bought my own modem, it worked great for 5 months then stopped working. Purchase replacement, works fine, bricks about 5 months later.

Now it's been about 3 months and this third modem is on the fritz. I'm not sure if it's bricked yet but the circumstances are starting to point that way.

These are all modems on comcasts approved list. First two were arris tm822g, this third one is arris tg862g. In fact after provisioning the latest one I notice that comcast brand firmware got automatically installed on it. So I know that Comcast CAN do shit to the modems. The question is, do they? Are they really that much of an asshole?

Anyone know anyone who is deep internal at Comcast whom we could poke for information? Or maybe at Arris?