Random story: my wife's parents have an aging iMac and were having weird problems. I had a phone call with them where I was trying to figure it out and the ultimate conclusion was that their mouse (Apple-branded, wired) wasn't registering clicks any more. Thankfully, the fix was cheap.

The current fun: they've got an Apple Airport Extreme that I helped set up for them. Somehow, we never managed to write down the WiFi password, they've forgotten it, and now need to set up a new device. But their computer is too old to run a new-enough version of OS X to run the current Airport Utility with which to fix the Airport Extreme. (I had set it up with my laptop while visiting.)

So... it's going to require a trip to the Genius Bar. Or something like that.

I'm tempted to have them buy the new Google router. That might make their lives a good bit easier since it's very much engineered around being very, very simple to operate.