Could you try a few things for me?

First, we'd like to take a look at the following files:
install.log
mmjblog.txt
mmjb.rpt (if it exists)

Could you send these to me at [email protected]?

Also, please include info on your system, as well as information about the install, such as whether it was a clean install or an install over an existing jukebox version. Also, was it an upgrade to XP or a fresh install of XP.

This will help us reproduce the problem and fix it.

Thanks.