Well I sent it out yesterday for the warranty work to be done. David @ Rio said that it is probably a controller or power supply that has failed on the display board. They will take a look at it and send it back turnaround i about a week.

I'm still a little bothered that something that costs so much could come out of the box not working.
Oh well I hope it's worth the wait.
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60 GB Blue Platinum Silver Subaru WRX Dallas, TX