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#28681 - 29/03/2001 04:11 Help! - Dead Empeg!
Nodge
new poster

Registered: 29/03/2001
Posts: 13
Ok put my Empeg Mk2 into the dash this morning and it stopped at the Empeg logo. Tried rebooting a few times but had no luck so travelled to work with no tunes! :(( Anyway had a look at the terminal output, Empeg goes through the motions then halts saying "Kernel panic - cannot mount fs 0". The unit was playing fine last night and has not has a sync or been dropped etc since. Any ideas I'm hoping IDE CABLE? Rio are going to collect it tommorrow but I'd rather have a quick fix has anybody ever seen this before? Many thanks!


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#28682 - 29/03/2001 04:14 Re: Help! - Dead Empeg! [Re: Nodge]
schofiel
carpal tunnel

Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
What was the last thing you did last night? A synch?

What version are you running?

One of the few remaining Mk1 owners... #00015
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One of the few remaining Mk1 owners... #00015

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#28683 - 29/03/2001 04:24 Re: Help! - Dead Empeg! [Re: schofiel]
Nodge
new poster

Registered: 29/03/2001
Posts: 13
Hi, no didn't do anything the unit was removed from the car, left in the house overnight, then put back in the car this morning, which is why I'm surprised it has completely died. I'm running the lastest developer version, and displayserver, which has been running fine for about 2 months.

Many thanks for your help!



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#28684 - 29/03/2001 05:00 Re: Help! - Dead Empeg! [Re: Nodge]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
Could you post a boot log? Connect the serial port up, let us know what happens when you power up. An IDE cable failure is pretty easy to spot...

Paul G.
SN# 090000587 (40GB Green)
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Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#28685 - 29/03/2001 06:46 Re: Help! - Dead Empeg! [Re: pgrzelak]
Nodge
new poster

Registered: 29/03/2001
Posts: 13
Ok I've attached a txt with the log from Hyperterminal, see what ya think! Cheers for that!




Attachments
27867-log.txt (61 downloads)


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#28686 - 29/03/2001 07:04 Re: Help! - Dead Empeg! [Re: Nodge]
schofiel
carpal tunnel

Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
Nothing unusual I can see in the boot log you posted, up to the point where it mounts the root FS.

May sound silly, but if you (gently) shake the unit up and down, can you hear anything loose?

One of the few remaining Mk1 owners... #00015
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One of the few remaining Mk1 owners... #00015

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#28687 - 29/03/2001 07:31 Re: Help! - Dead Empeg! [Re: schofiel]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
Greetings!

The log looks incomplete. Can you list it all the way to the kernel panic, or is that as far as it ever gets (unusual). From the look of it, it doesn't seem to be finding any hard drives - it could very well be an IDE cable...

Unfortunately the shake won't work. The drives themselves have a disclaimer that they will make noise when shaken.

Paul G.
SN# 090000587 (40GB Green)

Edited by pgrzelak on 29/03/01 03:35 PM.

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Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#28688 - 29/03/2001 07:50 Re: Help! - Dead Empeg! [Re: schofiel]
Nodge
new poster

Registered: 29/03/2001
Posts: 13
Kind of, I can see the IDE cable moving back and forth, whether this is more than before or not I cannot say. How are Empeg (or Rio) for repairing items with the warranty sticker removed? Mine is almost gone anyway to be honest!


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#28689 - 29/03/2001 07:57 Re: Help! - Dead Empeg! [Re: pgrzelak]
Nodge
new poster

Registered: 29/03/2001
Posts: 13
I must admit I noticed this, a few times it did continue a little and displayed the message I put in my first post. Couldn't get it to do it again, it is only that one line though and then the unit freezes and fails to respond in any way.


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#28690 - 29/03/2001 08:16 Re: Help! - Dead Empeg! [Re: Nodge]
SuperQ
addict

Registered: 13/06/2000
Posts: 429
Loc: Berlin, DE
after reading the log, and all the comments, your log looks incomplete, and it sounds like what happened to mine.. the drive cable may be loose, contact empeg support, they will be able to help you.

12gig red mk2 -- 080000125
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80gig red mk2 -- 080000125
(No, I don't actually hate Alan Cox)

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#28691 - 29/03/2001 10:52 Re: Help! - Dead Empeg! [Re: Nodge]
Rex_Oah
new poster

Registered: 15/01/2001
Posts: 13
jeez are they all like this?

Rex
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Not Really Rex Oah

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#28692 - 29/03/2001 10:53 Re: Help! - Dead Empeg! [Re: Nodge]
loren
carpal tunnel

Registered: 23/08/2000
Posts: 3826
Loc: SLC, UT, USA
As long as the sticker has just worn away from normal use, you're fine. If it was removed by you when opening the case... then i'm guessing you're gonna have to pay for the repairs.


|| loren.cox ||
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|| loren ||

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#28693 - 29/03/2001 11:00 Re: Help! - Dead Empeg! [Re: Nodge]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31565
Loc: Seattle, WA
It's not finding any hard disks. My read is a loose IDE cable. Pop the top and check it. If the one at the drive isn't loose, remove the crade so you can check both ends.

You could also do a RAM test (ctrl-T in hyperterminal immediately after you apply power), but that's probably not it.

___________
Tony Fabris
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Tony Fabris

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#28694 - 29/03/2001 16:33 Re: Help! - Dead Empeg! [Re: Rex_Oah]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
Several months ago we started gluing the IDE connectors in place and using an adhesive pad to restrict the movement of the cable. There have been few problems since then, and those that have occured are almost always on unglued cables (either an early unit or a unit upgraded by the user).

The fix takes about 30 seconds (reconnect the cable!) - usually we will ask the client to open the player and check the cable, to avoid the inconvenience of shipping it back for repair.

Rob



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#28695 - 30/03/2001 02:22 Re: Help! - Dead Empeg! [Re: rob]
Nodge
new poster

Registered: 29/03/2001
Posts: 13
Okay just to let you all know, got permission to remove the case from Rio yesterday, took a look inside and sure enough the cable had disconnected from the drive. Popped it back on and all is good! :))) Many thanks for all your help on this one I couldn't face a week of silent drivin!!


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#28696 - 30/03/2001 06:44 Re: Help! - Dead Empeg! [Re: Nodge]
Dearing
addict

Registered: 22/07/1999
Posts: 453
Loc: Florida
the cable had disconnected from the drive. Popped it back on and all is good! :)))

You DID glue/tape the cable before you closed the case, right?


_~= Dearing =~_
"WAY too happy about having #99."
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_~= Dearing =~_
Gettin' back into it thanks to slimrio!

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