Today is the last day that I will be accepting players for service before Christmas. I currently have seven players awaiting repair and should be able to have them all repaired and returned before Christmas.

Any player received from now on will not be able to be returned earlier than mid-Jan.

If you have emailed me in the past week requesting a repair, you should receive a reply today or tomorrow.

If I have sent you shipping paperwork recently and have not yet shipped your player, PLEASE DO NOT SHIP IT NOW. email me and let me know - I will then let you know when you can ship your player.

I realise that a lot of player warranties will be expiring over this and next month, so if your player develops a fault while support is closed, email me with details and I will honour your warranty *for that fault only* even if the player is returned after the warranty has expired, up to a maximum of 30 days.

Let me know if you have any questions or if anything needs clarification.