SWMBO, who has never used an iPhone for anything other than to make phone calls, has to have the [almost] latest and greatest device, so she bought a used iPhone 5 from her friend in California -- the guy who stood in line for 14 hours to get his iPhone 6.

The phone is no longer under contract, but it is NOT unlocked, and she wants to use it here in Mexico.

The more I research unlocking iPhones, the less I want to have anything to do with the process.

The local cell carrier representative says she will unlock it and set it up with a new sim for $500 pesos, about $40 USD. Is this my best option? What should I do to unlock this phone?

tanstaafl.