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#281727 - 21/05/2006 14:31 Display Problem (vertical lines)
mbcouple
new poster

Registered: 18/04/2006
Posts: 26
I recently developed a display problem. The display is now striped verticly like a zebra: two pixel column on, two pixel column off all the way across. I tested the votage at the capacitor on the back, 48v. All three fuses have continuity. The nipple is fine, and no evidence of a vaccum leak. Anyone have any ideas? It was working as of an hour ago, now its striped.
Thanks
Hans

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#281728 - 21/05/2006 14:47 Re: Display Problem (vertical lines) [Re: mbcouple]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
I suspect that the VFD itself has failed. There are circuits inside the glass, and they have been known to cause problems with with columns failing. But the FAQ reference for this seems more that it is literally half the display instead of interleaved.

Can you take / post a photo of it? Also, isn't there a fourth fuse somewhere? EDIT: Nevermind. It is two fuses plus one in a different location, not three plus one like I thought. If all of your fuses are good, all I can think is that the VFD (or perhaps something else on the display board) has failed. If you have a spare player, can you swap in a different display module?


Edited by pgrzelak (21/05/2006 14:51)
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#281729 - 22/05/2006 12:37 Re: Display Problem (vertical lines) [Re: pgrzelak]
mbcouple
new poster

Registered: 18/04/2006
Posts: 26
I do not have another unit to test with. I may be sending it in to Stuart.
Thanks
Hans

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#281730 - 22/05/2006 13:43 Re: Display Problem (vertical lines) [Re: pgrzelak]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Quote:
If you have a spare player, can you swap in a different display module?

DO NOT SWAP IN A DIFFERENT DISPLAY MODULE

I have this exact same problem, and I decided to swap in another display module, and before too long, the new module had the same symptoms. I believe there's something on the mainboard that is causing the displays to fail. I haven't yet gotten around to sending them off to be fixed, but I plan on doing so before too long, now that I got in another player as a replacement so I'm not empegless while it's being fixed.

As a workaround, I found that if you turn the brightness down, the lines went away, for a while. Eventually, the display will just go completely blank.

And, for the record, here are pictures.
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#281731 - 22/05/2006 15:02 Re: Display Problem (vertical lines) [Re: wfaulk]
mbcouple
new poster

Registered: 18/04/2006
Posts: 26
I saw your thread and the pictures. I just thoght you resolved the problem since the thread died. It happened to mine on a syncing procedure. Emplod balked, so i restarted them both, and when i did, lines. I tried re-flashing... etc, but no luck. Do you have any idea what on the board is doing it? Is it possibly a cable failure?
Thanks
Hans

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#281732 - 22/05/2006 17:15 Re: Display Problem (vertical lines) [Re: wfaulk]
Jemmi
member

Registered: 03/05/2003
Posts: 131
Thanks for the warning... this sounds like an offshoot of the low voltage at the display problem that I found on mine awhile back. I've been dealing with mine. I am at the 45-48V range (which is low) and I have one area which is a line of solid pixels vertically. Only one area. I thought I'd screwed up the display but was waiting to change it. Now I know that won't solve the problem.

What I also found was that sometimes when on AC power, when I plug in the Empeg, the screen is almost not visible as the votage dropped so low. But an unplug and plug in makes it back to full (well full for 48V) brightness. It appears to be either capacitor or voltage regulator dependent but I've given up on solving it.

Does anyone have an idea what capacitor could fail that would cause this sort of issue? And could it possibly be that little coil thing near the top that got messed up?

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#281733 - 22/05/2006 17:23 Re: Display Problem (vertical lines) [Re: Jemmi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14484
Loc: Canada
Quote:
And could it possibly be that little coil thing near the top that got messed up?


Look very closely, top and bottom, at that little coil thing -- they're known to have dodgy solder joints on some units..

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#281734 - 22/05/2006 20:13 Re: Display Problem (vertical lines) [Re: Jemmi]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Yours sounds like a different problem.

On mine, when I swapped display boards, the problem stayed with the board, but when I let the good one stay on the original empeg for a while, it started having the problem, too.

Also, ISTR testing the voltage and finding that it was fine.
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Bitt Faulk

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#281735 - 23/05/2006 18:46 Re: Display Problem (vertical lines) [Re: mlord]
Jemmi
member

Registered: 03/05/2003
Posts: 131
Does the problem I describe seem to be related to coil issues you've seen?

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#281736 - 24/05/2006 17:12 Re: Display Problem (vertical lines) [Re: Jemmi]
schofiel
carpal tunnel

Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
There is a 100nF capacitor in the small high-voltage power supply on the display board. If it fails, the 60V line fails to regulate properly and either you get low, or unstable voltage. I am not honestly sure which component this is, or where.

Alternatively, if there is an internal failure in the VFD, then you can also see low voltage at the test point TP1 on the display.

If the coil breaks a contact, the circuit fails to work completely.

If one of the two electrolytic capacitors on the back of the display fails, then you can also get low voltage.
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#281737 - 24/05/2006 19:34 Re: Display Problem (vertical lines) [Re: schofiel]
mbcouple
new poster

Registered: 18/04/2006
Posts: 26
How would you recomend testing for these failures. Is it your opinion that the display could still be good if given the propper supply?
Thanks
Hans

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#281738 - 24/05/2006 20:03 Re: Display Problem (vertical lines) [Re: mbcouple]
schofiel
carpal tunnel

Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
It's not guaranteed: I always use this face when I see a complaint of 46V plus banding in the display, since it's a bit chicken and egg. The display may be pulling the voltage down (it's duff - expensive repair) or the supply might have gone bad, to which the display responds by doing tricks like this (cheap repair).

Generally, if the display goes dimmer without bands when the voltage drops, then the glass is still good. As soon as I hear "bands", I reach for the soldering iron and wire clippers.....

What happens if you turn down the brightness with the dimmer? Does it stop banding as the brightness is reduced?
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#281739 - 25/05/2006 07:51 Re: Display Problem (vertical lines) [Re: schofiel]
altman
carpal tunnel

Registered: 19/05/1999
Posts: 3457
Loc: Palo Alto, CA
There's no reason why low voltage would show banding unless one bank of pixel drivers - which are embedded in the glass - is dead or dying. In that case, as RobS says, turning down the brightness can sometimes restore a full picture, as the anode drivers can cope with the lower voltage in their dying state.

The bands are because the pixel drivers built into the glass do alternate column pairs (column 0 & column 127 are paired, then 1&2, 3&4... 125&126). Each pair of columns are driven by a set of 64 anode drivers, one for each pixel in that set. Both anode drivers get the same data shifted into them for every line, but the blanking signals turn the set you're not refreshing off - this then reverses for the next pair of columns.

All the pixels are driven by the same pixel data line from the main board, so if you have any display then the data is ok. By the same token, the frame sync line must be ok as must the line sync - otherwide you'd see gibberish.

The only thing I can think of - if it isn't the driver in the glass that has died - is that the blanking select pins aren't being driven correctly. This comes out of the display PIC (pin 6, IC4), goes through the PEEL (coming out as two non-overlapping signals, BK1 and BK2 on pins 12 & 13 of IC1) on the display board, and then into the display on pins 4 & 23.

These signals should look about the same (on a 1 ch scope) and like two signals which are never low at the same time if you look at them together. If one of them is high all the time, then that's why you're getting stripes. I think. ISTR that Stu at Eutronix saw something like this but the signals looked ok.

Hugo

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#281740 - 16/06/2006 16:16 Re: Display Problem (vertical lines) [Re: wfaulk]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
Quote:
As a workaround, I found that if you turn the brightness down, the lines went away, for a while. Eventually, the display will just go completely blank.

Here's a quick question-

My display works fine. Would turning the brightness down allow my display to last longer or is this one of those things where operating at a lower voltage makes things work harder?
(I understand that my question is only theoretical)

Thanks-
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10101466 (2x60GB, Eutronix/GreenLights Blue) (Stolen!)

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#281741 - 16/06/2006 16:55 Re: Display Problem (vertical lines) [Re: Robotic]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31578
Loc: Seattle, WA
I don't think turning the display brightness down will prevent any actual failures of the display components.

What turning the brightness down WILL do is reduce the amount of phosphor burn, if that's a concern to you.
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Tony Fabris

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#305405 - 24/12/2007 01:19 Re: Display Problem (vertical lines) [Re: schofiel]
maczrool
pooh-bah

Registered: 13/01/2002
Posts: 1649
Loc: Louisiana, USA
This is an update to the problem of zebra striping described in this thread. We also had a display doing exactly this. It turned out to be the display PIC on the display board that caused this. Rob S. replaced the display PIC and all was well. We have plenty of the display PICs now so we can repair these ourselves.

Thanks Hugo and Rob S!
Stu
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#305408 - 24/12/2007 03:48 Re: Display Problem (vertical lines) [Re: maczrool]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31578
Loc: Seattle, WA
FAQed.

Thanks so much for being such a great source of repair information and services. And thanks Hugo and Rob S for continuing to help us out with our favorite toy.
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Tony Fabris

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#305947 - 11/01/2008 00:27 Re: Display Problem (vertical lines) [Re: tfabris]
deadsled13
journeyman

Registered: 11/02/2004
Posts: 93
Loc: NC
Do you think the pic could be the cause of my display problem as well? One bright stripe down the right side that comes and goes as well as the whole display dimmed. It will change if I lower the voltage via hijack.....I would hate to buy a VFD and not solve the problem.
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#305949 - 11/01/2008 04:14 Re: Display Problem (vertical lines) [Re: deadsled13]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31578
Loc: Seattle, WA
It's certainly a possibility, I'd say. I highly recommend you send it to Stu or Rob, so that way they can trace it down to either the PIC or the VFD and replace the correct component.
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Tony Fabris

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