Well, I did all the steps you suggested... I deleted all the Emplode software from my PC, and installed a new copy of the 2.11 Emplode. I also downloaded a new copy of the 2.11 developer image. I upgraded to the new software on the Empeg, and left for the day to hit the office. I just came home some 12 hours later, and the Empeg was still powered up with the boot logo on the screen. The computer said that the upgrade was successfully applied. After pullng the power and letting the empeg reboot, it froze at the boot logo once again.

Now I'm stumped. Time to contact support, eh?