then they might be even more nervous about things that might cause lawsuits, bad press, and huge refunds.

ROTFLMAO!

Microsoft have promised a stable, secure and well supported OS just about every time they've released one and still haven't achieved it. And they make a huge profit. And have been shown to be acting as an illegal monopoly. But you still don't hear of people suing them for refunds.

Even *if* there was 1% of owners who are dissatisifed enough with their empegs to launch lawsuits, then that'd still only be about 50 people - which would hardly be news. And even if it was news, the only real net effect of it would probably be to raise awareness of the empeg amongst the public so that more people would see just how cool it is, and how pathetic the lawsuits were.

I for one don't remember seeing any promise (legally-binding or otherwise) to increase functionality after the sale. I think that the empeg guys do a great job with customer support, and are incredibly helpful to this community beyond that. For instance, answering tehnical questions that helped make third party hacks such as the Button LEDs and digital IO board a reality not a dream. Allowing the fascia CAD files to be used so that real Wood fascias could be made. Allowing Patrick to go ahead with the new tuner kit. I can't see Sony being anywhere near as helpful to the customers of their new unit.

Yeah, so SB has different priorities to Empeg Ltd. - and they are in business to make money. So it is understandable that they want to pay their staff to work on revenue-generating stuff. That's business. If I was the boss of SB, I'd be telling them to do the same.

So go ahead and sue if you must. You'll spend a lot more money than you did on your empegs, and we'll all get some free entertainment at your expense.