Just to let you know I have almost exactly the same issue. I always use Track or Transient views, and when I do a long press down after bootup it goes to Transient. Although I have disabled/enabled restore visuals, and rebooted a million times I can't get it to work.

For a brief period this morning every reboot brought it into Now & Next mode, so it is obviously sending a long button press, but that was when I had been using the remote to cycle Info modes.

Since then - no joy at all