Yeah, like Micheal said, what version of the software is installed on the player (use the ABOUT menu on the player's main screen)?

You are describing something that sounds like a known bug in software version 2.0 beta 3. If that's what you're running, please upgrade to Emplode version 2.0 beta 13 and also upgrade the player software to 2.0 beta 13.

If you are running 1.03 final or are already running 2.0 beta 13, then it might indicate drive trouble or RAM trouble and you might have to contact support.