thanks TommyE.... so 1 and 2 is for linux, or 3, 4 and 5 are for Windows? (which is what I'm using).

Not having much luck.... when I plug in the serial cable I can't get the Upgrade app to work.... it always says it can't find the player. Tried all COM ports. Tried with the player switched on and off (when on it seems to get into some useless loop, which I assume is normal, hence the recommendation to have it turned off when serial cable is in).

Any ideas?

Ben