Why me?

Well apparently, my average run-of-the-mill update sync screwed me over somehow. I noticed that emplode had locked up, and tried to figure out why.. Next thing I knew, emplode had crashed... So, I pulled the power to the empeg, kissed her a couple times, and plugged it back in.

To my absolute horror, the dead penguin showed up. What's a guy to do? Contact techincal support, I guess? Any suggestions on what might have caused this? Or possible solutions that dont require sending it back to technical support? (since they arent accepting any repairs right now, correct?) and I dont think I could go that long without my baby! :P

Help please!