Erm, from memory I think there was only one return. The client insisted the player didn't work - worked perfectly when we got it back. I resold it to a member of staff, who is quite happy with it.

We've sold over a hundred Mk.2 players to original Mk.1 clients so far, so I think that shows a rather astounding level of satisfaction with empeg. This percentage of repeat custom on such a high price item is rather rare.

Rob