I can't believe that this IT professional is getting paid.

If I were his boss and discovered that he thought that removing the folder from Program Files was a clean de-installation, I'd be verifying his resume with a fine toothcomb to see whether he was hired based on deliberately false information. Many 12 year old kids know more about windows than he obviously does. Even the most stalwart die-hard non-windows-using IT professional *has* to know that.