he'd like to remain on the screen.

Right. Which he can't do no matter what, regardless of which screen he was talking about. We already established that. So there's nothing we can do to help him do that. I moved past that one right away and went on to the next step.

Since we can't give him exactly what he's asking for, I was trying to at help him find something as close as possible. In this case, the fastest way to get back to the screen. Which, if he's referring to the last playlist, is only a couple of button presses. I'm betting he's referring to the playlists and that this will help him out a lot.