Greetings!

My passport had been expired for almost a year, so I decided that it was time to renew it. It is an interesting fact that, in the US, you can renew your passport by mail. There are a few conditions (i.e., must have expired within the last five years, no changes in personal data, etc.). So, I renewed by mail. Filled out the forms, sent them the check and my old passport.

Well, the new passport arrived today. And, sure enough, they misspelled my last name! Yeah, I know, easy to do. But they had the form - correct. They had my old passport - correct. They had my records - correct.

So now I need to get that fixed. But, to add insult to injury:

The phone number for correcting personal data (printed in the passport) is a 900 number... So, are they trying to make money on the deal???

<groan>