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I've got three sites hosted with them, and have always gotten quick responses when problems came up.
[Digging up an old thread]... are you still using them?

Prompted by an email from me about increasing my disc quota, I've just learned that they've recently started to migrate their customers to a new package that, in most respects, seems a lot better. In particular, they've upped the disc quota from 50MB to 150MB. They've dropped the *nix .Asp support but, as it turned out, I never used it in the end (PHP/CGI is all I've used)!

Are you still using them yourself?

One thing that's bothering me is their attitude to PHP Safe Mode. My secondary hosting requirement is to run Gallery and it requires Safe Mode turned off. I know there's a strong argument to secure a website at the OS level rather than application level but I get the impression that ISP's still prefer to use it.

I mentioned their attitude to Safe Mode because I recently noticed a very old news message that said they wouldn't be disabling Safe Mode any longer. The news message was issued 2 days after I requested that they turn it off for my site (they turned it off BTW). I've asked them to turn it off once more but I'm not overly optimistic that they'll comply this time.

I decidedly didn't go in 'all guns blazing' quoting reasons why they should disable safe mode but I'll probably want to take another shot at convincing them if they initially deny my request.

The thing is, these guys are affordable - £25PA, 1 SQL DB, 150MB, 1 domain, 10 sub domains, 5 email addresses (monthly bandwidth negligible on my part) -- this is all I want and after a quick scout around, I can't better their deal. But if I can't get Gallery running then they're of no use to me either. Does anyone know of any alternative ISP's offering similar deals?