Wow....and here I was all excited thinking Rio was good for customer relations...heh.

I called DNNA Canada on the 4th of April. I was told to leave a message for the manager who would be able to get me the part and he'd call me back. Nearly a month later, I've gotten nothing, heard nothing.

I e-mailed DNNA Canada on April 28th and from the sounds of the e-mail I should've recieved something within 24 hours. It's may 2nd and there's nothing.

Is this a DNNA trend or merely a Canadian setback?