OK, i have searched alot for this question and cant find a solution. My master drive boots up and then starts knocking or clicking, I assume this is from when i dropped it a while ago. I bought an IBM Hitachi Travelstar 80GN 60GB ATA-6 2.5in 4200RPM Mobile Hard Drive (model IC25N060ATMR04 part# 08K0634) from ZipZoomFly.com Hyperterminal can connect via my serial cable. I run the diskbuilder for the markII found on the empeg.com site. I follow the instructions to unplug power, run the disk builder upgrade and then apply power when it asks me to. I can hear the drive spin up but nothing hapens after that, i get the Disk Drive Not Found Contact Support message and the disk builder program continues to ask me to apply power and waits, then eventually times out and i get the failed at 0x00 part. Any suggestions?