I attempted to purchase a neon blue lense for $29.95 or whatever the price was through the website.

Which website? You didn't make it clear if you tried to purchase from Darkstorm, from Rio, what?

Have you tried clicking on the word "LENSES" at the top of this screen? As far as I know, Filener is still selling them. If your problems are with Filener, then it would be the first report I've heard of problems.