damn I was afraid of that. I also have my hands tied in some respects. I say I work for an NGO, but the fact is that they get most of thier money from the state department. I have to answer to the people in Washington, I can persuade them, but I can't just haul off and say "ok, every student needs thier own user account!"

can you point me in the direction of some literature that can help in my fight.

I'll be so glad when this assignment is over.