Yeah, the FDA form goes out with every empeg - five copies are generated automatically, one of which is electronically imaged direct to the FedEx agent handling the import in the US.

We raised a major complaint about paperwork going "missing" all the time and got an assurance that it wouldn't happen any more. When FedEx called about this one I had a few words and they went away to fix it. I see from online tracking that it still isn't fixed so I'll give them a call today.

Abhi hasn't been here long and probably wasn't aware of this - sorry for any confusion!

Rob