Quote:
We wipe the drives clean when we get them from Dell, install Win2K, set it up with the standard software for our network, then store the compressed image on our servers for putting on other machines.

There's a step missing there. The part where you put the correct drivers on. Most new machines need, at the absolute minimum:

- Motherboard chipset / IDE / USB drivers
- Video drivers
- Audio drivers

If you don't update those things after installing the OS, you'll get strange problems. Like... let's see... USB devices not working properly when you plug them in...