I've done that... doesn't reveal any clues. See, I've done all of the things in the FAQ and then my own research to try to solve the problem and I'm at a loss now...

For that matter, one should not assume that the FAQ is the answer for everything nor should one assume that people with lower post numbers are computer/Rio illiterate. That happens a lot on this forum and there are genuine times when it applies... but not to me and not in this situation. I have tried all things and am now at a loss... Being an engineer (like most on this forum it seems), I've done all of the basic troubleshooting I can do... now I'm looking to the in depth experts to get ideas