I dropped my Mark1 once, before the empeg carrying cases were available. I was using a Case Logic bag with a shoulder strap, and it slipped off my shoulder as I was getting out of the car.
After getting an empeg case, I haven't dropped anything yet. Something about the fact that the cases have handles instead of shoulder straps. Somehow I'm more careful with something in my hand than something on my shoulder.
The Mark1 continues to work great despite the fall. The hard disk did fail some months later, but it's possible that it wasn't due to the fall. It might have been something else: For a while, I was playing the Empeg in the cabinet of my home stereo system, with the player sitting right on top of the amplifier. I didn't realize until much later that this was generating a lot of heat for the empeg. I'll bet that's what did it.
So I wouldn't worry about the drop too much. And if the face doesn't look quite right after you glue it, just order another one from them.
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Tony Fabris