Maybe they reassigned F5 to something else. Outlook (2000) shortcut keys are tricky, likely because the program does so much.

When reading an e-mail, should Ctrl-F start a search or forward the message? Tough decision, but it forwards. Yet, while reading a task, Ctrl-F also forwards the task via e-mail (and I've had panics where I canceled the forwarding message and somehow deleted the task).

Instead, F4 searches (so close to the powerfull Alt-F4). Not F3, which launches an Outlook-wide Advanced Search. Then, the search dialog is not persistant; so when you click Find Next, the Search dialog goes away, requiring you to press F4 again.

</hijack> A good resource for Outlook is Sue Mosher's website Slipstick. Sue is an MVP (Microsoft Most Valuable Professional) and a frequent contributor to the microsoft.public.* newsgroups. Check out mvps.org for other Outlook MVPs who share excelent information.