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Oh, let's poke more fun at this idiot:

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We have a totally wireless infrastructure; we're using Gigabit Ethernet

Wow. Gigabit over the air. Neat.

Well, I almost had that working, but at the homeowners' association meeting, everybody said they were having really bad headaches, so I turned it off.

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EMC allowed me to take my storage from about 37% utilization up to about 87% utilization

So your storage vendor either created new data for you or reduced your storage space. How much do they charge for this amazing service?

I can see some merit in this, even if poorly expressed. If he was paying to maintain lots of local storage for systems that needed to have average low utilization to allow for local usage spikes...and then migrated to something (EMC) with more aggregate capacity, that could allow higher average utilization while still accommodating interleaved "spikes" from those client systems. That could be a win.

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Agents access the airlines reservation-system application and phone system via two dial-up lines to their homes.

Huh. Two $40-per-month lines for each call-center employee. Not counting the two on the other end. So over $80 per month so that call-center employees can work at home. I bet that's much cheaper than having them actually located near each other.


Again Jim rises to the defence of brethren Bozo. I haven't done the math, but $160 per month, or ~$2000 per year, seems like a favorable cost to keep a call center or transcription operator in service. I guess a lot of that would depend on per-square-foot rental costs for shitty cubicle space in different markets. Plus, turnover and all that. Much easier to tolerate doing that work if you can do it in your jammies.
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Jim


'Tis the exceptional fellow who lies awake at night thinking of his successes.