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My point being that some people are never going to acquire these skills, because they seem to have no idea how to acquire them on their own, and you can't force these types of skills into someone.

I think people have varying drives to efficiency - sometimes spending more time automating a task that they'll only carry out once than it would have taken to do it 'manually'. But I'm sure none of us have ever done this...

I don't think Bitt was thinking specifically about efficiency, so much as that some people, no matter how much you hit them with the clue bat, aren't going to catch on.

I once worked with a systems administrator who we eventually figured out was clueless, and likely to remain so, because the one fundamental clue he lacked was how to get other clues. Of course, he thought he was quite brilliant.