That explains a lot! Thank you.

I guess what it is saying is that when tech support told me to do the following:

Open "Computer". In the address bar at the top, type the following:

C:\Program Files\ and Delete the "OverDrive Media Console" folder.

C:\Users\[username]\Application Data\OverDrive and Delete the "Media Console" folder.

C:\Users\[username]\Documents\ and Delete the "My Media" folder.

they really meant for me to follow the junction point(s) to C:\Users\[Doug]\AppData\Roaming\Overdrive\Media Console.

Of course. How could I have been so stupid. I mean, it's perfectly obvious, isn't it?

Well, the program still doesn't run (Unable to detect the OMC detect object used to get version information. (Invalid class string)) so I guess I'll hit them up again, send them the link to the Junction Point explanation that Roger gave me, and see if by some miracle they can help.

tanstaafl.